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Is Swissotel Hurghada worth the price? Honest guest review

Based on 2 discussions with 4 participants · Last activity: 5 days ago

TL;DR

Swissotel Hurghada is a pricey hotel with good food and quiet second-row rooms, but has drawbacks: paid Thai restaurant, weak in-room Wi-Fi, and mixed recent reviews.

What the community said

The hotel isn't overcrowded: sunbeds on the beach are usually available, and lunch queues are short.

5 days ago

A guest compared Swissotel to nearby similar-level hotels — Sunrise Garden or Mamlouk: similar check-in experience but a livelier atmosphere; downside — no bottled beer.

5 days ago Sunrise Garden / Mamlouk — alternatives

Check-in at Swissotel can be a lottery even at this price point: guests have been offered rooms in a different building or lower category than booked. Refusing typically results in the correct room being provided, but it requires persistence. Tip: don't accept the first room offered, especially after a night flight — ask to see several options before settling in. Guest relations and front desk staff have been criticised by multiple guests for poor attitude.

5 days ago Front desk / guest relations — service complaints

The hotel has 4 pools, 3 restaurants open for lunch and 6 for dinner, spread across the grounds. Guests travelling with children note that Swissotel is one of the few viable options in this segment — nearby alternatives such as Kaisol or Premier Le Reve do not accept children.

5 days ago 4 pools; 3 lunch / 6 dinner restaurants; Kaisol & Premier Le Reve — no children

Corner rooms in building 2, ground floor are a good option for families. Family rooms are available for an extra charge — lower surcharge in buildings 1 and 6, higher in buildings 2 and 3. At 100% occupancy there is still a chance to switch rooms; at 120% it becomes unrealistic.

5 days ago Building 2, ground floor — family room with surcharge

Club rooms in the renovated older building are more spacious and rated higher by guests than standard rooms in the newer buildings. Standard bookings are typically assigned to the new buildings.

5 days ago Club rooms — renovated older building

The Thai restaurant at Swissotel is not included and requires an extra charge — disappointing given the hotel's premium price. Recent 2026 reviews are generally mixed.

5 days ago Thai restaurant — paid extra

Multiple guests report cleanliness issues at the hotel — not just cigarette butts but general untidiness noted by several independent reviewers.

5 days ago

A second-row room away from the main entrance and dining area turned out to be quiet and spacious. Even with music playing elsewhere in the hotel, there was no noise at night — a pleasant surprise.

5 days ago Swissotel, second row

The beach (first row) is a 15–20 minute walk from the hotel, or reachable by buggy which runs frequently. The dining area is 5–7 minutes from the far rooms — guests consider this a plus after a big buffet.

5 days ago Beach: 15–20 min walk; dining: 5–7 min

The buffet food is varied and tasty — fish, crab, meat, grill, pasta. Specialty restaurants require booking 2 days in advance; by the day before, they're fully booked. One guest managed to visit only 2 restaurants in 7 days.

5 days ago Book specialty restaurants 2 days ahead

In-room Wi-Fi is weak and unreliable — the hotel has installed signal boosters in some rooms, but not all rooms have them.

5 days ago Weak Wi-Fi, boosters not in all rooms