What is the room quality and housekeeping like at all-inclusive hotels in Turkey?

Room quality seems inconsistent: one guest found their economy room acceptable, but others complained that some rooms had a strong sewage smell.

As of early July, guests reported that rooms did not include bathrobes or slippers. The room fridge was stocked with two 0.3 L bottles of water per person: one still and one sparkling.

At one hotel, floors went unwashed for the entire 6-day stay — slippers literally stuck to the floor. Toiletries were provided only on arrival and never restocked. Guests had to hunt down housekeeping daily just to get toilet paper and fresh towels. Restaurant glasses were served with lipstick marks, requiring replacement requests almost every meal. A large cockroach was caught in the room. The hotel is marketed as 5-star but falls well short.

The hotel was fully booked and guests were being placed in bungalows that resembled sheds. Some were put in semi-basement rooms. Food selection was poor and unappetizing, with no watermelon and barely any desserts. One guest who had moved from a 3-star hotel said conditions there were actually better.

At another hotel, the room matched the booking — sea view as requested. The bar was regularly restocked. Minor issues included a missing bathrobe and a missing bath towel the next day, both resolved through the tour guide since reception staff had limited English. The spa towel exchange runs only once a day from 8:30 to 12:30, which is inconvenient for guests returning from the beach in the evening.