If you get sick in Istanbul with travel insurance, should you go straight to a clinic or call your insurer/assistance company first?
Based on 1 discussion with 3 participants · Last activity: 16 days ago
TL;DR
In most cases, call your insurer or assistance company first: the assistance provider usually sends you to a partner clinic and handles payment. When buying insurance, check which assistance company is attached to the policy, and if symptoms continue, call for instructions before visiting a clinic.
What the community said
If your fever continues or standard medicines do not help, the most practical step is to call your insurer and ask exactly where to go in Istanbul under your policy.
16 days ago insurance company
For a covered medical case, payment and referral to a clinic are usually handled by the assistance company, which works with a specific network of partner clinics.
16 days ago assistance company
When buying travel insurance, ask which assistance company is attached to the policy: it is worth choosing not just the insurer, but also a reliable assistance provider with strong reviews and a clinic network.
16 days ago assistance company