What to do if the food or breakfast buffet at your UAE hotel is bad?
Based on 1 discussion with 3 participants · Last activity: 6 days ago
Based on 1 discussion with 3 participants · Last activity: 6 days ago
TL;DR
If your UAE hotel's food disappoints, complain directly to guest relations — even at big chains like Fairmont, staff often fix it fast, sometimes within the same day. Choice usually improves on Fridays when local guests arrive.
Even well-known chain hotels like Fairmont have had guests complain about a poor, unappetizing breakfast buffet — travelers were shocked by the gap between expectations and reality.
Travelers reported rude staff behavior in the hotel dining area and noticeably reduced food variety compared to the hotel's usual standard.
Experienced travelers say not to panic — many hotels have cut back on food variety recently, but the selection usually improves on Fridays when more local guests arrive.
The best fix is to go straight to guest relations and voice your food complaints directly — in one case, staff completely changed their approach after a same-day complaint and started offering meal choices.
If you can't communicate in English, find a Russian-speaking staff member or use a phone translator app — complaints are usually passed to management quickly.